Director of Financial Aid
American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has 3700 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.
AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.
- Develops and implements strategies, policies, and procedures to maintain and improve student opportunities and enrollment via accessible financial aid programs.
- Administer cash management processes related to disbursements, refunds and reconciliation; includes, but not limited to, managing the financial aid awarding, verification and processing cycle for all AIC students from application through reconciliation
- Hires, trains and educates financial aid staff, ensuring staff are equipped to counsel students on available financial aid options and opportunities, while creating a high performance departmental culture focused on accountability, high ethical standards and the achievement of enrollment and budget goals
- Overseeing institutional Title IV compliance with federal, state and college policies by maintaining the integrity of financial aid processes and data to ensure sound fiscal and compliance performance.
- Preparing weekly, monthly and periodic reports for internal and external constituencies (Federal, State, regulatory agencies, accreditors, auditors etc.)
- Creation of the PowerFAIDS infrastructure on an annual and ongoing basis- including managing all data in an accurate manner to facilitate record keeping and compliance
- Monitor and maintain financial aid practices by participating in state, federal and professional association workshops and conferences, to ensure applicable federal and state laws, regulations, best practices and College policies are current, and being utilized.
- Periodically audit and review recordkeeping processes to ensure accurate and complete recordkeeping in accordance with federal, state, local laws, regulations and College policies.
- Monitoring the college financial aid budget and discount rate
- Develop and maintain relationships with representatives from private and government lending agencies, in addition to collaborative relationships with students, faculty, staff and College departments
- Attend events for both incoming and returning students as required to support the enrollment team and providing quality student service. These events are often in the evenings or on weekends and holidays
- Performing other duties as assigned
- Required Degree(s): Bachelor's degree
- Preferred Degree(s): Master's Degree
- Required Field of Expertise: Five - ten years of recent experience in a financial aid office including responsibility for staff supervision, budget, and project management, knowledge of federal and state compliance responsibilities
- Required Training/Cert: Experience with federal financial aid delivery systems (including PowerFAIDS, COD, NSLDS, Ed Connect, and CPS SAIG)
- Ability to exercise sound professional judgment in complex financial matters
- Excellent supervisory and leadership skills with the ability to train and mentor others
- Ability to design and prepare status reports
- Thorough understanding of the laws and regulations involved in financial aid programs and college policies
- Strong administrative skills with ability to manage multiple projects concurrently
- Working knowledge of the higher education enrollment marketplace
- Superior written and verbal communication skills, with the ability to effectively communicate with all stakeholders in the enrollment process within a diverse population
- Ability to maintain confidentiality and ethical professional decorum
- Ability to establish and meet departmental goals, standards, with the ability to meet strict deadlines
The Director of Financial Aid position is a full time, exempt level, benefit eligible position. Normal office hours are Monday through Friday, 8:30 am to 4:30 pm, flexible to the needs of the department. Occasional evening or weekend event work required.
Qualified applicants should save and submit a brief cover letter, current resume, and contact information for three professional references (one of which must be a current or prior supervisor) as one document. Upload the saved document into the online application.
AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.