Student Engagement Consultant (ECO)

Federal Work Study (Springfield MA)

Post: Jul 17 2019

Type: FWS

Description

May not work when class is scheduled even if class is canceled (no exceptions)

Must be eligible for Federal Work Study

DEPARTMENT

Student Engagement

SUPERVISOR

Katelyn Hurley & Ashlee Givens

The Student Engagement Consultant (ECO) will be a key member of the event approval process for all Registered Student Organizations (RSOs). This position will review event submissions, submit all space requests, set-up requests, AV requests, and work with students to ensure their events are correctly submitted. In addition to this role, the ECO’s will assist in the day-to-day activities and operations of the Center for Student Engagement (CSE) including greeting students, answering questions, providing basic support, etc.

Essential Functions:

  • Review event submissions and finalize all event details in order to streamline the RSO event approval process.
  • Open and close the Center for Student Engagement accordingly, manage the space with the utmost professionalism during business hours.
  • Help direct walk-in traffic and assist students with questions about RSO events and details.
  • Complete the Student Engagement Consultant Shift Report following each shift.
  • Clerical office duties, including: Hanging fliers on campus, removal of out of date marketing materials, office work and email follow-up, database work in ENGAGE, and other duties as assigned.
  • Other duties as assigned.

General Qualifications:

  • Excellent customer service skills.
  • Ability to work effectively with diverse student, faculty and staff populations.
  • Strong organizational abilities and time management skills.
  • Capacity for discretion and confidentiality when working with students and administrators.
  • Ability to be creative and innovative.
  • Demonstrated leadership skills, self-motivation, and maturity.
  • Knowledge and experience with current administrative software: (ie: MS Word, Excel, Internet browsers, Canva, etc).
  • Ability to work independently or within a team setting.
  • Maintain good academic and judicial standing.

Schedule Expectations:

The Student Engagement Consultant position is a federal work study position and can work a maximum number of ten hours a week.

A typical shift would be: Monday-Friday, between the hours of, 8:30am-4:30pm

The Student Engagement Consultants will be required to attend trainings and staff meetings determined by the Coordinator of Student Life.


Employer's online application: https://aic.campuslabs.com/engage/submitter/form/start/189985


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